December 19 , 2007
The Grand, New Delhi

Telecom
05:00 pm - 05:30 pm Solutions Priorities in the Telecom Industry by Microsoft
05:30 pm - 06:10 pm

Aggregate, Provision and Managing Converged Communication Services

06:10 pm - 06:30 pm Tea Break
06:30 pm - 07:10 pm Hosted Applications: Business Opportunities for Service Providers
07:10 pm - 07:50 pm

Customer Care Framework by Tech Mahindra

07:50 pm - 08:30 pm Summary and Close
08:45 pm onwards Cocktails and Dinner